Send RunSport a message! We’ll get back to you as soon as possible.
Unfortunately, we are unable to offer refunds. The race is 6-weeks out and RunSport has already paid hundreds of thousands of dollars to prepare for the 2020 race. These are costs we cannot recover. If we provided refunds, it would be the end of the TC10K, forever. We could never recover from that loss.
If we were to refund all of our participants during this unprecedented time, it would bankrupt our non-profit society. To ensure the long term viability of the event, we have always had a no refund policy in place (as do almost all races). The majority of costs for 2020 have been spent and are non refundable. Refunds would mean the end of all future TC10K races.
Unfortunately we do have cancellation insurance, but a global pandemic is not covered under this insurance.
Like 2020, our race in 2021 has the same costs. We want you to join us in 2021, so for those participants that registered and paid their fees in 2020, we offer a discounted early race entry for 2021 at only $15.
A virtual run is an opportunity to run/walk in an event when participation in person isn’t possible. Virtual runs have been gaining popularity in the running industry for the last few years and, while this may not be the best circumstance, we are excited to try it in our own city. For those who had the TC10K as a goal, we would love to see you reach that goal. For those who were participating for fun, we encourage you to grab a buddy or your four-legged best friend and have that fun anyway! Elbow-bump your way through 10K and keep our event alive this year. It’s for fun, it’s for personal goals, it’s for health: It’s for the community. Post your pictures with #RunTheGardenCity and send us your results! We will post more information about results soon, stay tuned.
We are working with BC Health officials and once we know that it is safe for our community, we will send you options on picking up your shirt and medal.
We sure hope you will join us! We will notify you in the Fall when you can register and you will have four weeks to register at the discounted rate.
To help us with planning for 2021, you will have four weeks to transfer your registration once we open registration in the Fall. We’ll make sure to remind you a number of times by email.
Yes of course. Your shirt and medal are your reward for all the training you did in 2020.
Yes, we would love to see you take part in both.